Effective Date: June 10, 2025
Weldon Spring Auto & Tire (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including at our shop, over the phone, or through our website (if applicable).
1. Information We Collect
We may collect the following types of information from customers:
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Personal Information: Name, phone number, email address, mailing address.
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Vehicle Information: Make, model, year, VIN, service history.
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Payment Information: Credit/debit card details (processed through secure third-party providers; we do not store payment info).
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Communication Records: Messages, voicemails, emails, or notes from calls.
We collect this information when you:
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Schedule an appointment
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Request services or estimates
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Contact us via phone, email, or website
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Sign up for service reminders or promotions
2. How We Use Your Information
We use the information we collect to:
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Schedule and perform automotive services
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Communicate with you about appointments, estimates, or service updates
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Send service reminders, promotions, or important updates
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Improve our customer service and operations
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Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information. We may share information in the following situations:
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Service Providers: With trusted partners who help us operate our business (e.g., payment processors, appointment systems).
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Legal Requirements: If required by law or to protect our legal rights.
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Business Transfers: In connection with a merger, sale, or other business transfer.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You can:
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Opt Out of promotional messages at any time by following the unsubscribe instructions or contacting us directly.
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Access or Update your information by contacting us at the phone number or email listed below.
6. Third-Party Links
If our website contains links to other sites (such as parts suppliers or automotive information), we are not responsible for their privacy practices.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us so we can remove the information.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The updated version will be posted with a revised “Effective Date.” Continued use of our services after changes means you accept the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Weldon Spring Auto & Tire
818 OFallon Rd
St. Charles, MO 63304
(636) 498-6600
